holiday operations

How to Avoid Missing High-Intent Customers During Holidays? How Web Chat Plugins Combine AI and Human Support

Holidays often bring traffic spikes to business websites, but they also risk customer loss due to insufficient staffing. This article systematically introduces how to deploy a web chat plugin to build a collaborative solution between AI auto-reply and human agents, ensuring 7x24 response, effectively identifying and capturing high-intent customers, and preventing business opportunity loss.